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Edit Order Details

Can I change my pet’s photo after placing an order?

Definitely! We do allow photo changes before your artwork is sent to our design team for the artwork creation. If you’d like to update your pet’s photo, please contact us via the contact form and attach the new photo you would like for us to use. Ple

Change/ update my email address in my order.

If you need to change or update the email address associated with an order, please contact our support team at [email protected] with the following details:. Once updated, we’ll confirm the change and ensure you receive all order notifications

Change the name in my order.

If you need to change or update the email address associated with an order, please contact our support team at [email protected] with the following details:. Once updated, we’ll confirm the change. Please note that we can only change order deta

Change the address in my order

We can change the shipping address in your order, but please note that we can only change it as long as the artwork has not been approved yet or if the order has not been sent to our printing team. To change your shipping address, you may log in to y

I'd like to switch to a different product.

Absolutely! You can switch to a different product, but please note that we can only change it as long as the artwork has not been approved yet or if the order has not been sent to our printing team yet. If you need to switch to a different product, p

Can I change the size of my order?

Yes, we can change the size of your order, but please note that we can only change it as long as the artwork has not been approved yet or if the order has not been sent to our printing team yet. If you need to change the size of your order, please co