Wrong Item Received or Missing ItemsUpdated 3 months ago

We want to make sure you receive exactly what you ordered! If you received the wrong item or your order is missing something, we’re here to help.

If you received an incorrect item, please send us a clear photo of the item along with your order number. This helps us verify the issue and arrange for the correct item to be sent to you at no extra cost.

For missing or incomplete items, if your order includes multiple items, they may be shipped separately. This happens when an item is not available in one warehouse and is sent from another location. You can check if additional tracking numbers are available by visiting our tracking page:
Track Your Order Here

If you’ve checked your tracking and still believe an item is missing, please reach out to our support team at [email protected], and we’ll be happy to assist you.