Crown & Paw

Below are our estimated shipping timeframes based on location:<h3 data-end="242" data-start="209" id="standard-shipping-times">Standard Shipping Times</h3><ul data-end="404" data-start="243"><li data-end="273" data-start="243" style="font-size: 16px;">USA: 3-5 business days</li><li data-end="322" data-start="274" style="font-size: 16px;">Canada, Australia, UK: 5-7 business days</li><li data-end="357" data-start="323" style="font-size: 16px;">Europe: 5-10 business days</li><li data-end="404" data-start="358" style="font-size: 16px;">Rest of the World: 10-15 business days</li></ul>Please note that these are estimated timeframes, and actual delivery times may vary depending on factors such as location, customs processing, and courier delays.<h3 data-end="626" data-start="572" id="processing--shipping-times-for-pet-replica-orders">Processing &amp; Shipping Times for Pet Replica Orders</h3>Since our pet replicas are handcrafted with care, they require additional time for production and shipping:<ul data-end="998" data-start="738"><li data-end="776" data-start="738" style="font-size: 16px;">Stuffed Pet Replica:&#xA0;10-14 weeks</li><li data-end="822" data-start="777" style="font-size: 16px;">Leather Pet Face Keychains: 4-6 weeks</li><li data-end="865" data-start="823" style="font-size: 16px;">Felt Pet Face Keychains: 6-8 weeks</li><li data-end="915" data-start="866" style="font-size: 16px;">Felt Pet Face Bauble Ornaments: 6-8 weeks</li><li data-end="955" data-start="916" style="font-size: 16px;">Pet Felt Miniatures: 8-10 weeks</li><li data-end="998" data-start="956" style="font-size: 16px;">Felt Pet Face in Frame: 8-10 weeks</li></ul><h3 data-end="1033" data-start="1000" id="holiday-shipping-delays">Holiday Shipping Delays</h3>During peak seasons, particularly November and December, couriers experience a significant increase in shipments, which may result in longer delivery times. We recommend placing your order early to ensure timely delivery.

Below are our estimated shipping timeframes based on location:. Please note that these are estimated timeframes, and actual delivery times may vary depending on factors such as location, customs processing, and courier delays. Since our pet replicas

What are the shipping time frames for my order?

Shipping and Delivery Inquiries

General Shipping Inquiries

Do you offer donations for fundraisers?

How do I unsubscribe from emails or promotional messages?

Do you have a discount code?

Can I use multiple discount codes?

Can you create a custom design or costume from scratch?

Do I get a preview before placing the order?

General inquiries

How can I reorder using previous artwork or designs?

Can I get a portrait of my pet in any species or breed?

What happens if my photo is not uploaded or does not meet the required specifications?

Do you offer head shot portraits of pets and their owners together?

I lost my promotional code. Can I get a new one?

What should I do if my DUTCH code doesn't work?

Do you offer free shipping?

What is a Digital Download?

Can I see the artwork before it gets printed?

What is Preview Your Artwork Sooner?

Can I print more than one pet on one canvas?

Is my pet's photo good to use?

I'm unable to upload a photo, what should I do?

I'm getting an error when trying to place an order. What should I do?

My discount code/gift card isn't working. What should I do?

Pre-order

How Do I Care for My Phone Case?

What are the canvas dimensions?

What sizes and frame options are available for framed posters?

What custom pet replicas do you offer?

What products do Crown & Paw offer?

How long are Crown & Paw Gift cards valid?

How long does it take to receive my Handmade Pet Replica?

Product inquiries

General & Pre-order Inquiries

What's the status of my order?

Is my artwork ready to be previewed?

It says "Order does not exist" when I log in to check my order status.

I did not receive an order confirmation email. Did my order go through?

It's been past two days but I haven't been shown my preview yet, what's going on?

I skipped uploading the photo and was told that I will receive a link to send it, but never received a link.

I received a notification about a problem with my pet's photo, but the issue was not mentioned.

My order says it's already shipped, but I didn't get the chance to preview and approve it.

I paid for "Rush Upgrade/ Preview Your Artwork Sooner" but I still have not received a preview of my artwork

I already approved my artwork a few days ago but have not heard any updates afterward. What’s happening?

Why is my pet replica order taking a while?

Order Status

Can I change my pet’s photo after placing an order?

Change/ update my email address in my order.

Change the name in my order.

Change the address in my order

I'd like to switch to a different product.

Can I change the size of my order?

Edit Order Details

I'm not satisfied with the artwork preview. I would like it revised please.

I want my artwork revised and change my pet's photo/ costume.

Artwork Revision Requests

Cancel my order.

Discount or promo code not applied at checkout

How long does it take for a refund to process?

Do you offer refunds?

Cancelation & Refund Requests

Damaged & Print Defects or Print Errors

Wrong Item Received or Missing Items

Artwork Quality Issues

Order Issues

Order Related Inquiries

How do I track my order?

Where do you ship from?

Am I responsible for any taxes or tariffs on my order?

My order is stuck in pre-transit. What should I do?

My tracking shows no further movement. What should I do?

The tracking says my package was already delivered, but I haven't received it.

Why was my order returned to sender?

Shipping & Delivery Issues

Standard Shipping Times

Processing & Shipping Times for Pet Replica Orders

Holiday Shipping Delays

What are the shipping time frames for my order?Updated 25 days ago

Standard Shipping Times

Processing & Shipping Times for Pet Replica Orders

Holiday Shipping Delays